Resources / FAQ
Good questions.Clear answers.
Everything you need to know before you turn your products into a Shoodio shoot.
The essentials
What teams ask before their first campaign.
01What is Shoodio?
Shoodio is an AI platform for professional product photos. You can combine your products with virtual models and backgrounds to create e-commerce-ready images.
02How do credits work?
Image and video generations use credits. The exact amount depends on the selected mode, resolution and features. Shoodio shows the credit cost before you start a generation.
03Can I use the images commercially?
Yes! All images created with Shoodio belong to you and can be used commercially without restrictions - in your online shop, on social media, in advertising, etc.
04Which image formats are supported?
You can upload your product images as PNG, JPG, or WebP. Generated images are exported as high-quality JPGs by default.
05How long does a generation take?
A standard generation takes about 10-30 seconds. Pro users have priority and receive their images faster.
06Can I change my plan at any time?
Yes, you can upgrade or downgrade at any time. When upgrading, the difference is calculated proportionally; when downgrading, the new plan takes effect from the next billing period.
07Are my images saved?
Yes, all generated images are saved in your account and can be downloaded at any time. You can also delete images at any time.
08Is there an API?
Yes, Business customers get access to our API. This allows you to integrate Shoodio into your own workflows and systems.
09How do free monthly credits work?
Pro includes 200 monthly plan credits and Agency includes 500. Monthly plan credits are applied at the start of each billing cycle, expire at the end of the month and do not carry over. Credits you purchase separately never expire.
Still Have Questions?
Start for free and try Shoodio yourself. For further questions, reach us through support in the app.