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Shoodio

Resources / FAQ

Good questions.Clear answers.

Everything you need to know before you turn your products into a Shoodio shoot.

The essentials

What teams ask before their first campaign.

01What is Shoodio?

Shoodio is an AI platform for professional product photos. You can combine your products with virtual models and backgrounds to create e-commerce-ready images.

02How do credits work?

Image and video generations use credits. The exact amount depends on the selected mode, resolution and features. Shoodio shows the credit cost before you start a generation.

03Can I use the images commercially?

Yes. The images you generate are yours to sell and advertise with — in your online shop, on marketplaces, in paid ads, on packaging. No attribution, no fee per use. Two limits are worth knowing, and both are in our Terms: the licence is non-exclusive, so comparable results may be produced for others, and a catalogue model identity may only be used in images generated inside Shoodio — it must not be extracted or trained on.

04Which image formats are supported?

You can upload your product images as PNG, JPG, or WebP. Generated images are exported as high-quality JPGs by default.

05How long does a generation take?

A standard generation takes about 10-30 seconds, depending on the selected mode and resolution.

06Can I change my plan at any time?

Yes, you can switch plans at any time. Upgrades and downgrades both take effect at the start of your next billing period — there is no proportional charge or refund for the rest of the current period, and your current plan keeps running until it ends.

07Are my images saved?

Yes, all generated images are saved in your account and can be downloaded at any time. You can also delete images at any time.

08Is there an API?

There is no public API at the moment — Shoodio runs in the studio in your browser. If you need programmatic access for your own workflows, tell us through support in the app.

09How do monthly plan credits work?

Basic includes 250 monthly plan credits, Pro includes 500 and Agency includes 1,000. Monthly plan credits are applied at the start of each billing cycle, expire at the end of the month and do not carry over. Credits you purchase separately never expire.

Still curious?

Still Have Questions?

Pick a plan and try Shoodio yourself. For further questions, reach us through support in the app.

Choose Your Plan
FAQ | Shoodio AI